Please include a note containing your contact information and general instructions on what you would like us to do.
As of February 1, 2019, there will be a bench fee of $20 for repairs on drums that customers send to us. This is for behind-the-scenes labor involved when handling repair jobs. Fee is per box, when more than one shell is included.
To send shells, pack them carefully using crumpled newspapers or packing materials to cushion shells. Nest shells, one inside the other (where possible) using newspapers or cardboard between shells. As a result, the shipping box will be as small as possible.
Be sure to insure your shells for their value.
If you are within driving distance of our facility, you may bring us your shells in person. Please call us before coming.
TERMS: Minimum of 50% deposit with order, balance to be paid before shipment. VISA, MasterCard, Discover, Paypal, and money orders acceptable as payment. Contact us for shipping charge estimate.
Hammer Custom Drums assumes no liability for damage occurring while shipping drums to us. Safe delivery is the responsibility of the carrier.
Shipping your drum for repairs
